Because we want you to enjoy your experience with us!
General Info
Our efforts are to help you as the giver or receiver, to enjoy a smooth online shopping experience. Please let us know how we can help make this a “special moment” for you.
All products purchased from this website are sold by,
EXPRESSives Art by Tammy Jo Schoppet:
P.O. Box 1185
Salida, CA 95368
USA
Pottery and art are handmade in Tammy Jo’s Modesto, CA studio. All items listed are ready to ship, unless otherwise stated within an individual listing. Items will leave our location within 1-2 business days, excluding weekends and US holidays.
When you place an order, you are automatically accepting the following conditions:
Payment
All payments are processed through a secured link through PayPal or Square. Some countries have local taxes and fees that are the responsibility of the customer.
Return & exchange policy
~ Order Cancellations are accepted if made prior to printing a shipping label.
~ We are extremely careful when packaging your order! Insurance is NOT included in your shipping cost, so if you would like to purchase insurance please contact for a quote. For insured items that are broken or damaged during transit, you must submit claims to the shipping carrier.
~ Items have a 10-day return policy. If you are not satisfied with the color or quality of your item, please return it to us and will happily refund the product price if returned in a resalable condition. Unfortunately, we will not be able to return shipping charges as we do our best to fairly represent the colors, yet understand different monitors display differently.
We are not responsible for damaged shipments. Please contact USPS for a refund of the value of your purchase. You have the right to regret your purchase within 10 days. All returns are at your own expense and must be received in resaleable condition to receive a full refund (not including
Because of the nature of these items, we can’t accept returns or refunds for:
Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads